Its purpose is to assist our customers in locating and requesting IT services quickly and easily, with a focus on enhancing the overall customer experience.

When requesting a service, users will be directed to a form that will prompt for the required information.

Your service request will route automatically through the provisioning process.

Contact your host for help downloading and installing the VPN if you need guest access for off-campus use.

VPN server: vpn.cites.illinois.edu Username: Your NetID (or, if youre a guest, your guest ID) Password: Your Active Directory password (or, if youre a guest, your guest password) Group: 1 SplitTunnelDefault (Note: This is the most common choice.

See About VPN Profiles for information about the alternatives, such as Tunnel All for access to Library and WebStore resources.).

Save the file at an easily findable location, such as your desktop.

Double-click on the.pkg file.

See About VPN Profiles for information about the alternatives, such as Tunnel All for access to library resources.) Username: Your NetID (or, if youre a guest, your guest ID) Password: Your Active Directory password (or, if youre a guest, your guest password).

Choose among the tabs as directed to help your Help Desk consultant with troubleshooting.

Keywords: Mac, OS X, Cisco, AnyConnect, VPN, remote Suggest keywords Doc ID: 47629 Owner: Debbie F.

Group: University of Illinois Technology Services Created: 2015-02-26 10:20 CDT Updated: 2020-06-24 09:26 CDT Sites: University of Illinois Technology Services Feedback: 175 29 Comment Suggest a new document Subscribe to changes Copyright 2020 Privacy.

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